Videographer is not responsible for reshooting product photos nor is the videographer to be held accountable to fulfill refunds for videography services. Kenji ROI nor is the videographer to be held accountable to fulfill refunds for videography services.

The charges for this service are based on videographer’s Standard Price List. This price list is adjusted periodically and future orders shall be charged at the prices in effect at the time the order is placed.

Client agrees to have product mailed to and arrived at Photography location (Kenji Roi, 210 – 128 W Hastings St, (888) 667 – 3988) a minimum of three business day before Client’s selected start date (please send a follow up email with explanation if this timeline is not able to be met).. Should the Client’s product not arrive at Photographer’s location according to this schedule, Client is subjected to have their shoot pushed back in our queue.

Client agrees to provide Kenji Roi with a new and unused product. Client is required to ensure the product and packaging arrive unused and undamaged.

All efforts will be made by photographer to fulfill this service within 10 business days from Client’s selected start date, though the date of completed and returned photographs is subject to be anywhere from 1-2 business days ahead of or behind schedule based on Photographer’s demand.

We aim offer the very best prices in the industry in order to alleviate many of the large production costs associated with a large firm; while our results compete with that of a large production house, we want our clients to understand that they’re referring to our expertise on amazon photography when working with us. While this does not allow for the client’s hand in facilitating or directing an exact shot list, by filling out and submitting this form, it is understood that Kenji Roi is an authority on Amazon product photography and can be trusted to provide pristine photos for any product.

By effectively explaining the product’s key features in the order form, you’ll be effectively assisting us in presenting the product in the very best way possible.

Photographer is not responsible for reshooting product photos nor is the photographer to be held accountable to fulfill refunds for photography services. Kenji ROI nor is the photographer to be held accountable to fulfill refunds for photography services.

The charges for this service are based on Photographer’s Standard Price List. This price list is adjusted periodically and future orders shall be charged at the prices in effect at the time the order is placed.

Client agrees to have product mailed to and arrived at Photography location (Kenji Roi, 210 – 128 W Hastings St, (888) 667 – 3988) a minimum of three business day before Client’s selected start date (please send a follow up email with explanation if this timeline is not able to be met).. Should the Client’s product not arrive at Photographer’s location according to this schedule, Client is subjected to have their shoot pushed back in our queue.

Client agrees to provide Kenji Roi with a new and unused product. Client is required to ensure the product and packaging arrive unused and undamaged.

All efforts will be made by photographer to fulfill this service within 10 business days from Client’s selected start date, though the date of completed and returned photographs is subject to be anywhere from 1-2 business days ahead of or behind schedule based on Photographer’s demand.

We aim offer the very best prices in the industry in order to alleviate many of the large production costs associated with a large firm; while our results compete with that of a large production house, we want our clients to understand that they’re referring to our expertise on amazon photography when working with us. While this does not allow for the client’s hand in facilitating or directing an exact shot list, by filling out and submitting this form, it is understood that Kenji Roi is an authority on Amazon product photography and can be trusted to provide pristine photos for any product.

By effectively explaining the product’s key features in the order form, you’ll be effectively assisting us in presenting the product in the very best way possible.

We provide a comprehensive guarantee for all copywriting done by Kenji ROI. However, client must abide to the following.
Client agrees to the following terms of the copywriting “3 Step Guarantee”

Step 1: We provide you UNLIMITED REVISIONS & re-writes until we’ve reached agreement you are satisfied with the listing you’ve received.

Step 2: If you have ANY technical issues with the listing, setting it up, main search terms not indexing, etc, we will assign a PERSONAL EXPERT to resolve the problem for you.

Step 3: If you still aren’t happy with your listing, we’ll give you a FULL REFUND within 90 days of delivery… under the condition you remove our work from Amazon. That’s fair to ask, right?

*Refunded listings that continue to be used on Amazon & are profiting from free work, become Kenji ROI property to use in promotional materials to other Amazon Sellers.

*There is a 90 day window for this guarantee starting from the delivery date.

Warranty Disclaimer

Thank you for your interest in the products and services of Kenji ROI.
This Limited Warranty applies to services, and only for services, purchased from Kenji ROI

What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Kenji ROI will repair or replace, at no charge, products or parts of a product that proves defective for any reason the customer is not satisfied.

What will we do to correct problems?
Kenji ROI will either repair the Product at no charge, send an expert to help, or provide a full refund.

How long does the coverage last?
The Warranty Period for services purchased from Kenji ROI is 365 days from the date of purchase.

What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:

• conditions
• malfunctions
• or damage not resulting from defects in material or workmanship

What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Contact (888) 667-3988

or support@kenjiroi.com to claim